The realm of IT support is undergoing a significant transformation as organizations grapple with the demands of an increasingly digital and remote working landscape. Real-time experience management is emerging as the new paradigm, promising to rectify the inadequacies of outdated IT support models.
Laurent Giraid, a seasoned expert in Artificial Intelligence with a strong focus on machine learning and natural language processing, brings deep insights into the rapidly evolving world of speech technology. As ethical considerations in AI become increasingly important, Laurent's expertise offers
"Does your accountant risk losing their job to a robot?" This question might seem like the plot of a sci-fi novel, but it's becoming a reality in the rapidly evolving world of artificial intelligence (AI). While industries like finance, healthcare, and manufacturing have already felt AI's
Artificial Intelligence (AI) has emerged as a pivotal force, redefining the boundaries of human curiosity in the modern age. This technological marvel has heralded a new era in cognitive exploration, where machines emulate human-like thinking and foster innovation. As we stand at the brink of this
In a landscape where speed and precision are paramount, artificial intelligence is reshaping the scientific research domain, promising to usher in an era of unprecedented efficiencies. The unveiling of VISION, an interactive virtual companion, by the U.S. Department of Energy's Brookhaven National
In the rapidly advancing realm of artificial intelligence, the concept of "Good AI" has emerged as a powerful narrative. Promoted heavily by tech giants and state actors, this notion envisions AI as inherently positive, capable of driving societal progress and addressing myriad challenges.
In 2025, it’s no longer enough for artificial intelligence to be impressive—it needs to be trustworthy. And while businesses have rushed to embed AI into products, workflows, and decision-making, many are now confronting a quieter, more consequential challenge: verifying that what their AI says,
In the contemporary business landscape, the integration of artificial intelligence has emerged as a game-changing force, fundamentally reshaping how enterprises operate and compete. Among the frontrunners in this technology wave is Salesforce, with its recent unveiling of Agentforce 3. This latest
In a world where technology intertwines with nearly every aspect of life, the legal system has not been exempt. Laurent Giraid, a renowned technologist specializing in artificial intelligence, shares insights into how generative AI is beginning to play a significant role in the US legal landscape.
Laurent Giraid, a leading technologist in artificial intelligence, joins us to discuss a revolutionary framework developed by researchers at Hong Kong Polytechnic University to measure empathy from video recordings. This breakthrough is set to shift how we understand emotional intelligence in the
