Editorial

AI Chatbots: A New Era of Customer Experience
Editorial AI Chatbots: A New Era of Customer Experience

Chatbots have quietly undergone a major transformation. When chatbots became popular in 2016, they were awkward, inefficient, and clumsy. With limited functionality, these chatbots were initially more of a hindrance than a virtual assistant.  But with the development and advancement of artificial

November 11, 2024
Does AI Have a Negative Impact on the Environment?
Editorial Does AI Have a Negative Impact on the Environment?

AI tools are undoubtedly useful for companies around the world, and most have already adopted them in the hope of harnessing the power of these new technologies to drive their business forward. Recent advancements have made AI tools more widely available, and easier to use, creating a global trend

October 21, 2024
AI and Logistics: Optimizing Last-mile Delivery
Editorial AI and Logistics: Optimizing Last-mile Delivery

E-commerce businesses account for up to 20.1% % of all retail transactions as of 2024; experts predict this will grow to 23% by 2027. While many components contribute to a business's overall success in this industry, shipping and delivery are among the main contributing factors. To meet the

September 23, 2024
AI and IP: How to Navigate Intellectual Property Laws in the Age of Artificial Intelligence
Editorial AI and IP: How to Navigate Intellectual Property Laws in the Age of Artificial Intelligence

One of the earliest concerns with artificial intelligence is the conflict between AI and intellectual property rights. With generative AI, the possibilities for creation are limitless, and initially, a huge concern was whether IP laws can be violated when generative AI applications cannot cite

September 12, 2024
Harnessing AI for Small Business Growth: Must-Have Tools
Editorial Harnessing AI for Small Business Growth: Must-Have Tools

AI used to be an exclusive tool only corporations could add to their expensive toy collection. These days, artificial intelligence is a game-changer for all sorts of industries, thanks to leaps in data handling, smarter algorithms, and better computing power. The adoption was faster in bigger

August 30, 2024
From Job Loss to New Roles With the Help of AI
Editorial From Job Loss to New Roles With the Help of AI

Recent research from the McKinsey Global Institute suggests that automation might just shake things up and displace as many as 800 million jobs globally by the year 2030 . It is a widespread technological disruption that could transpose roughly 20% of the workforce. Predictions view industries such

August 13, 2024
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