The rapid evolution of enterprise automation is ushering in a new era where intelligent systems are no longer just following prescribed rules but are making autonomous decisions to achieve business objectives. This shift toward agentic AI presents a profound opportunity for transformation, but it also introduces significant complexity. As organizations navigate this frontier, the demand for trusted, highly skilled implementation partners has never been greater. Recognizing this critical need, SS&C Blue Prism has embarked on a comprehensive reinvention of its global partner program, a strategic initiative set to launch in 2026, designed to build an ecosystem ready to deliver the next generation of intelligent automation. This move signals a clear understanding that the future of automation success lies not just in a powerful platform, but in the expert hands that deploy it.
A Strategic Shift Toward Customer-Centric Collaboration
Simplifying Engagement and Aligning Outcomes
The core philosophy driving the revamped partner program is the creation of a seamless and frictionless connection between customers and a curated network of elite technology partners. As enterprises move beyond traditional Robotic Process Automation (RPA) and Business Process Management (BPM) into more sophisticated agentic AI strategies, the process of finding and engaging the right expertise can become a significant barrier. The new framework directly addresses this challenge by simplifying engagement models and, most critically, realigning partner incentives to be intrinsically tied to customer success. This ensures that partners are motivated not just by the sale of technology but by the delivery of tangible, measurable business outcomes. For customers, this streamlined approach reduces operational complexity and removes ambiguity, making it substantially easier to access the specialized knowledge required to confidently transition agentic AI solutions from experimental pilots to fully operational, production-ready automations that drive real value across the organization.
Integrating Platform Power With Partner Expertise
A prevailing trend in the market highlights that sustainable, enterprise-wide transformation is most effectively achieved through a powerful combination of a leading technology platform and the deep expertise of implementation partners. SS&C Blue Prism’s offering centers on its secure, enterprise-grade, full-stack automation platform, which uniquely integrates agentic automation, orchestration, and critical AI governance capabilities. This integrated foundation enables businesses to pursue holistic transformation rather than settling for incremental efficiency gains in isolated silos. However, the platform’s potential is only fully realized through skilled application. Partners are positioned as central to this vision, acting as the crucial bridge between advanced technological capabilities and real-world business value. They are tasked with translating the platform’s sophisticated features into practical, impactful solutions that solve specific industry challenges, thereby accelerating innovation and ensuring that the technology delivers on its strategic promise for the customer.
Building a Future-Proof Foundation of Excellence
Elevating Standards Through Rigorous Enablement
To guarantee the highest standards of delivery and build a truly trusted ecosystem, the new partner program introduces a significantly more rigorous vetting and enablement process. The era of agentic AI demands a deeper level of expertise that goes beyond basic technical proficiency. Consequently, all partners will be required to complete a comprehensive certification program designed to validate their skills not only in the technology itself but also in the strategic application of automation. A key component of this enablement is mandatory training in the SS&C | Blue Prism® Robotic Operating Model™ (ROM™ 2). This proven model provides a structured and repeatable methodology for every stage of the automation lifecycle—from initial planning and discovery to building, scaling, and governance. By standardizing on this robust framework, the program ensures that every partner is equipped to effectively guide customers on their journey to adopting agentic AI at scale, mitigating risks and maximizing the return on their automation investment.
A Conclusive Strategy for the Agentic Era
The comprehensive reinvention of the partner program was a foundational move that prepared the global ecosystem for the next phase of intelligent automation. By establishing higher standards and fostering a more collaborative, outcome-focused environment, the initiative created a clear distinction between generic technology resellers and true strategic partners. The rigorous certification process, centered on the ROM™ 2 methodology, ensured that partners possessed not only technical acumen but also a repeatable framework for delivering successful, scalable automation initiatives. This strategic overhaul effectively de-risked the adoption of advanced agentic AI for enterprises, providing them with a reliable network of certified experts. In doing so, SS&C Blue Prism built more than just a partner channel; it cultivated a specialized workforce ready to lead the charge in translating the immense potential of autonomous AI into tangible and responsible enterprise transformation.
