How Law Firms Should Vet AI Content Vendors: 6 Key Questions

How Law Firms Should Vet AI Content Vendors: 6 Key Questions

Prospects still find competitors first even after months of “AI-powered” articles, because volume disguised as strategy has flooded legal search with empty phrasing, thin analysis, and content that sounds authoritative while failing to convert, rank, or satisfy expertise signals. That disconnect has been most obvious in Your Money Your Life practice areas, where one shaky citation or vague guidance can erode trust that took years to build. The solution is not abandoning AI but reframing it as a drafting accelerator inside a rigorously human system: jurisdiction-aware research, attorney review, and measurable outcomes. The practical path forward starts with a structured check of price, process, and performance, then a focused conversation driven by six questions that expose whether a vendor optimizes for margins or client results. Treated this way, content becomes a dependable acquisition engine rather than another line item that quietly underperforms.

1. Why Law Firms Keep Getting Burned By AI Content

The market momentum around generative tools created a wave of low-cost content shops that scaled output without scaling accountability, pushing articles that recycle stock phrases and skip the hard work of analyzing statutes, local procedure, or opposing counsel tactics. Search systems now weigh experience, expertise, authoritativeness, and trust in ways that punish generic guidance, and law is scrutinized more than most categories. When content mills chase throughput, the result is predictable: placeholder posts that miss client intent, muddle jurisdictional nuance, and gloss over risk. The damage is not only rankings; it shows up as lower intake quality, inconsistent lead signals, and fewer calls from serious matters.

What actually delivers is transparent AI-assisted drafting wrapped in legal quality assurance. That means research tied to the right jurisdiction and court level, fact patterns that mirror real cases, and sources traceable to primary authority. It also means a workflow that forces verification: machine-generated draft, human editor, attorney review, and final QA with citations validated. Firms that win align topics to practice priorities, map keywords to client questions, and design pages to move readers from information to consultation. The differentiator is not a model name; it is the operational discipline to prevent hallucinations, sustain E-E-A-T signals, and translate visibility into signed clients.

2. How To Audit A Vendor (Before You Sign)

Start with the cost review and press for specifics rather than averages. Ask the price per piece and everything included in that number, the number of revision rounds, the turnaround expectation, and exactly who reviews the work. Ultra-cheap quotes usually signal AI-generated drafts with a light human touch, little to no jurisdictional research, and superficial edits. Quality legal content justifiably costs more because it bakes in jurisdiction-specific research, explicit compliance checks, multiple edit passes, and attorney oversight. View cost through revenue impact: a single page that attracts two or three qualified matters can cover many months of content. The key question is simple: what does the price include? The answer reveals whether the vendor invests in outcomes or in speed.

Then run a workflow inspection that forces daylight on process. Ask which sources inform research—generic web summaries or state and federal databases tailored to venue and practice. Request a process map from AI draft to human editor to attorney review to final QA, and ask for a sample showing a redlined evolution from draft to final with citations listed. Press on error handling: if a factual issue emerges after publication, what triggers a correction, how quickly is it fixed, and how is the root cause addressed? Close with a performance check grounded in evidence, not promises. Require case studies in the same practice area, real SERP data, timelines, and conversion metrics. Look for visibility inside AI Overviews and ask for an articulated artificial intelligence optimization strategy. Be cautious when “confidentiality” becomes a blanket reason to show nothing.

3. The Six Questions, Stakes, And Next Steps

A short call can surface the difference between output mills and accountable partners. Ask to see the last three pieces produced for a firm in the same practice area and have the vendor explain the research approach, including jurisdictional nuances and how competitor pages were dissected. Next, request a walkthrough of what happens when a page wins a top ranking: how leads are tracked, how intake learns from query intent, and how insights feed back into content. Then ask what percentage of content passes attorney review before publication; the acceptable answer is complete coverage. Probe their correction policy for late-found errors to test quality culture. Ask how topics are chosen, looking for site audit insights, practice priorities, and intent mapping rather than volume quotas. Finally, discuss retention duration; multi-year relationships suggest performance, whereas churn implies misaligned promises.

The stakes extend beyond an invoice. Underperforming articles quietly redirect prospects to competing pages that answer questions with clarity, local context, and proof. Missed rankings stack up and compound, making each month harder to catch up. Lead pipelines skew toward low-value matters when content aims for clicks instead of qualified intent. The practical path forward leaned on the three-part audit and those six questions to force clarity on price, process, and performance. Teams documented what inclusion meant, validated workflows with samples, required proof of rankings and AI Overview visibility, and insisted on attorney review standards. After that clarity, selection became easier, scoping aligned with revenue targets, and content calendars prioritized pages that closed gaps. Treated as a revenue driver rather than a commodity, content finally pulled its weight and positioned firms to outpace rivals.

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